Policies

Terms & Conditions

Last updated August 15, 2023

AGREEMENT TO OUR LEGAL TERMS                    

We are The Novelry Group , doing business as The Novelry USA Inc  worldwide (excluding the United Kingdom) and The Novelry Ltd UK  serving the United Kingdom ( 'Company', 'we', 'us', or 'our' ) ,  a company registered in  the United Kingdom  at 25 Eccleston Place , London  SW1W 9NF  United Kingdom .  Our VAT number for The Novelry Ltd UK is GB332 5523 25.

We operate  the website https://thenovelry.com (the  'Site' )  , as well as any other related products and services that refer or link to these legal terms (the  'Legal Terms' ) (collectively, the  'Services' ).

The Novelry is an online creative writing school with online courses, coaching and community provided at its website thenovelry.com and thenovelry.live, and these Terms and Conditions refer to all its branded websites and subdomains. The Novelry Group operates The Novelry USA Inc and The Novelry Ltd UK.

If you are a resident of the United Kingdom, your contract is with The Novelry Ltd UK. Outside of the United Kingdom, your contract for services is with The Novelry USA Inc.

You can contact us by  phone at (+44)770 015 3560, email at hello@thenovelry.com ,  or by mail to 25 Eccleston Place , London , London   SW1W 9NF , United Kingdom .

We are registered as The Novelry USA Inc. at  447 Broadway, 2nd Floor, New York, NY 10013, USA

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ( 'you' ), and The Novelry Group, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms  from time to time . We will alert you about any changes by updating the  'Last updated'  date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.  

1. Our Service

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.  

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).  

2.Intellectual Property Rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the  'Content' ), as well as the trademarks, service marks, and logos contained therein (the  'Marks' ).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services  'AS IS'  for your  personal, non-commercial use  only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the  'PROHIBITED ACTIVITIES'  section below, we grant you a non-exclusive, non-transferable, revocable  licence  to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access.

solely for your  personal, non-commercial use .

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: hello@thenovelry.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions  and contributions

Please review this section and the  'PROHIBITED ACTIVITIES'  section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ( 'Submissions' ), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ( 'Contributions' ). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services.

When you post Contributions, you grant us a  licence  (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and  licence  to: use your Contributions (including, without limitation, your image, name, and voice)at our websites.

You are responsible for what you post or upload: By sending us Submissions  and/or posting Contributions  through any part of the Services  or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts,  you:

  • confirm that you have read and agree with our  'PROHIBITED ACTIVITIES'  and will not post, send, publish, upload, or transmit through the Services any Submission  nor post any Contribution  that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission  and/or Contribution ;
  • warrant that any such Submission  and/or Contributions  are original to you or that you have the necessary rights and  licences  to submit such Submissions  and/or Contributions  and that you have full authority to grant us the above-mentioned rights in relation to your Submissions  and/or Contributions ; and
  • warrant and represent that your Submissions  and/or Contributions  do not constitute confidential information.

You are solely responsible for your Submissions  and/or Contributions   and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.  

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the  'COPYRIGHT INFRINGEMENTS' section below.

3. User Representations

By using the Services, you represent and warrant that:  (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;  (3) you have the legal capacity and you agree to comply with these Legal Terms;  (4) you are not a minor in the jurisdiction in which you reside ; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or  unauthorised  purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Purchases and Payment

We accept the following forms of payment:

-  Visa

-  Mastercard

-  American Express

-  Discover

-  PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars or UK pounds.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you  authorise  us to charge your chosen payment provider for any such amounts upon placing your order.  If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order.  We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole  judgement , appear to be placed by dealers, resellers, or distributors.

6. Policy

You are entitled to cancel your order within 7 days without giving any reason for doing so. The deadline for cancelling an order is 7 days from the date on which you purchased the goods or on which a third party you have appointed, who is not the carrier, makes the purchase. You may not avail yourself of the refund policy more than once. Specifically, if you cancel and are refunded your purchase, then place a further order for any product your 7-day window period will have been used. Further, your cancellation means you may not be readmitted to the program except by special application by email in advance of a further attempt to purchase. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email: hello@thenovelry.com. We will reimburse you no later than 14 days from the day on which we receive your request.  

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial  endeavours  except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in  unauthorised  framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ( 'gifs' ), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as  'spyware' or 'passive collection mechanisms' or 'pcms' ).
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any  unauthorised  script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any  unauthorised  use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false  pretences .
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating  endeavour  or commercial enterprise.
  • Use the Services to advertise or offer to sell goods and services.
  • Sell or otherwise transfer your profile.
  • Copy or make copies of any material on our websites
  • Violate the ethos of the membership community and Acceptable Use Policy
  • Solicit or engage in communication with members of staff outside of The Novelry
  • Breach the confidentiality and copyright of any other member of The Novelry
  • Use AI to generate content and material
  • Present or pass off content to which they cannot claim as their own or establish copyright
  • Transmit any Content that is unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable
  • Impersonate any person or entity including the Company and its employees or representatives.
  • Make recordings or copy live workshops, classes, one-to-one sessions, group meetings, or any content or material

8. User Generated Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively,  'Contributions' ). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you thereby represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary  licences , rights, consents, releases, and permissions to use and to  authorise  us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or  unauthorised  advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing,  libellous , slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

9. Contribution Licence

By posting your Contributions to any part of the Services , you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and  licence  to host such Contributions (including, without limitation, your image and voice) on our websites.

This  licence  will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to  re-categorise  any Contributions to place them in more appropriate locations on the Services; and (3) to pre-screen or delete any Contributions at any time and for any reason, without notice. We have no obligation to monitor your Contributions.

10. Guidelines for Review

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not  organise  a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and  licence  to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.

11. Third-Party Websites and Content

The Services may contain (or you may be sent via the  Site ) links to other websites ( 'Third-Party Websites' ) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ( 'Third-Party Content' ). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

12. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://www.thenovelry.com/pages/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in  the United States  . If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in  the United States  , then through your continued use of the Services, you are transferring your data to  the United States  , and you expressly consent to have your data transferred to and processed in  the United States  .  

14. Copyright Infringements

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a  'Notification' ). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.

15. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE  YOUR ACCOUNT AND  ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

16. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.  We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

17. Governing Law 

These Legal Terms are governed by and interpreted following the laws of England and Wales , and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. The Novelry Group and yourself both agree to submit to the non-exclusive jurisdiction of the courts of England & Wales, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in  England , or in the EU country in which you reside.

18. Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a  'Dispute' and collectively, the 'Disputes' ) brought by either you or us (individually, a  'Party' and collectively, the 'Parties' ), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

Any dispute arising from the relationships between the Parties to these Legal Terms shall be determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal Rules of the European Court of Arbitration being part of the European Centre of Arbitration having its seat in Strasbourg, and which are in force at the time the application for arbitration is filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall be  London,  England. The language of the proceedings shall be English. Applicable rules of substantive law shall be the law of  England.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to  utilise  class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or  unauthorised  use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.  

19. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

20. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY  UNAUTHORISED  ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST  JUDGEMENT  AND EXERCISE CAUTION WHERE APPROPRIATE.

21. Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO  THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:  (1) your Contributions;  (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive  defence  and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our  defence  of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

23. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

24. Electronic Communications, Transactions and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

25. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

26. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all  defences  you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

27. Order Cancellation Rights

You are entitled to cancel your order within 7 days without giving any reason for doing so. The deadline for cancelling an order is 7 days from the date on which you purchased the goods or on which a third party you have appointed, who is not the carrier, makes the purchase. You may not avail yourself of the refund policy more than once. Specifically, if you cancel and are refunded your purchase, then place a further order for any product your 7-day window period will have been used. Further, your cancellation means you may not be readmitted to the program except by special application by email in advance of a further attempt to purchase. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by email: hello@thenovelry.com. We will reimburse you no later than 14 days from the day on which we receive your request.

28. Privacy Policy and Access

The Company reserves the right to revise its prices at any time prior to accepting an Order. The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. Our courses and classes offer one year's access or 365 days of access. Our special offers apply to our fully priced courses with coaching and cannot be redeemed with any other coupon or discount; they are available during the period of the promotion only and may be withdrawn at any time. Special offers do not apply to graduate plans. From time to time we may offer discount codes or coupons. These are for one redemption use only, one per household or person. They must be redeemed within 28 days of the offer. These coupon codes apply only to the products indicated in the offer. Free Trial From time to time we may offer a free trial of our courses. At the end of your free trial access to the sampled course content will automatically expire. To cancel your free trial, do not access the site and please log into your account and unsubscribe. The free trial is available for a single use per customer once only and is not to be redeemed more than once. The free trial is not available to those who have previously tried or used the courses. Your free trial does not include membership or member support from our help desk or team. You are not eligible to join the membership community via the free trial. The free trial is reserved for customers over the age of 18 only. We reserve the right to cancel your free trial at any time at the Company's discretion.

29. Payments

All goods or services purchased are subject to a one-time payment or subscription plan. Payment can be made through various payment methods we have available, such as Visa, MasterCard, American Express cards or online payment methods (PayPal, for example). Payment cards (credit cards or debit cards) are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of your order. When you make a purchase with us, you agree to our sending you emails to communicate about our services and offers. Should you unsubscribe, we are not liable for any failure on your part to access the program.

  1. SUBSCRIPTIONS

30. Subscriptions

The Service or some parts of the Service are available only with a paid subscription. You will be billed in advance on a recurring and periodic basis (such as daily, weekly, monthly or annually), depending on the type of subscription plan you select when purchasing the subscription. Your course or class subscription period is continuous from the date of purchase and cannot be paused, frozen or suspended. You may extend your access prior to expiry with an additional purchase of an Extension Plan.

The membership subscription is available only to those who have previously purchased a course with us.

By choosing to pay for your course in instalments you hereby commit to making all payments. It is your responsibility to ensure your card details are up to date and that payment can be made on the monthly due dates. We reserve the right to cancel access to your plan should payment fail. You may cancel your subscription renewal either through your account settings page or by contacting the company. You will not receive a refund for the fees you already paid for your current subscription period and your access to the service will be terminated effective at the time of your cancellation. Cancellation of the subscription payment plan for courses by you after the 7 day period is in breach of contract. We cannot guarantee you will be able to resume your course or access to the Service should you cancel payments then subsequently wish to resume.

If you are on a subscription plan you may not use more than 2 coaching or editorial sessions per calendar month. At the end of each period, your Subscription will automatically renew under the exact same conditions unless you cancel it or the Company cancels it.

If you are taking a course that includes our Ultimate Manuscript Assessment Service, you may not use our Ultimate Manuscript Assessment service until the entire course has been paid in full.

The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. The Company will provide You with reasonable prior notice of any change in Subscription fees to give You an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

31. User Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on Our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You must use your first name and last name and you may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the Service will cease immediately. If you wish to terminate Your Account, you may simply discontinue using the Service.

Community Conduct: Please review our Acceptable Use Policy.

Scholarships and Bursaries: These offers are made on the basis of honest representation of the individual's circumstances at the time of application. If this is later found to be untrue, the bursary or scholarship may be withdrawn. Neither bursaries nor scholarships are transferable. The Novelry retains the right to ask you for evidence of any claim you make in your application with regard to either your financial status or your work. Our decision will be final. The Novelry reserves the right to withdraw you from a scholarship or bursary if your conduct does not accord with the standards of our community participation. In such an event, you will not be eligible to transfer to a paid place. The bursary or scholarship must be taken in the calendar year it is granted.

Reviews and Success Stories: You assign all rights, titles and interest in any Feedback you provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction. You agree to permit The Novelry to use your name on our websites and in advertising should you be offered representation by a literary agent, a publishing contract or win an award for your writing.

32. Coaching and Coaching and Editor Sessions

You may cancel and reschedule your appointment with your tutor through our online self-service scheduling calendar. If you do not cancel your appointment at least 24 hours prior to the appointment and fail to attend, the appointment will be counted as a session taken with your writing coach. All coaching sessions or editorial sessions included in your course must be taken within the period of your course subscription. Your coaching sessions are without exception online.

Please do not request to meet a coach in person, or send them email to their personal email addresses or direct message them.

Please reserve your questions to an online Zoom coaching session via The Novelry and do not email your coach between sessions.

If you cancel or fail to make a subscription payment for your course, your coaching sessions will be cancelled upon cancellation.

You will require high-speed internet to take our courses and for the live video session. If you are unable to join the video calls, due to any circumstances or are unable to use the video feature including the camera, you may not be entitled to your coaching sessions. For the sake of a professional coaching relationship based on trust, we require you to be visible for your coaching sessions.

You should be willing to engage in the coaching process in an honest, open and respectful manner. We will ask you have your camera on, are able to make eye contact, that you refrain from cancelling less than 24h in advance, that you do not email your coach between sessions, and that you do not read your work aloud in the sessions to as to monopolize the session with reading and preclude conversation necessary for good story development.

When you join live group classes or workshops or events, the sessions may be recorded and you hereby give your permission for your participation to be recorded and available to you and other members in our library of video content.

We expect clients to behave in a professional manner and reserve the right to stop working with a client who is not able to engage with our coaching process in a way we deem reasonable. We reserve the right to refuse work without further explanation.

33. Content

Our Service allows you to post Content. You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

The Company is not responsible for the content of the Service's users. You expressly understand and agree that you are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.

You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libellous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following: Unlawful or promoting unlawful activity. Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups. Spam, machine – or randomly–generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling. Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person. Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity or other rights.

The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if you post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and you agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

The Company has no reponsibility or liability for loss of your content or material. You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

The Company will remove customer data in accordance with our Privacy Policy and Data Protection Policy.

AI-generated content may not be copyrighted and is therefore not suitable for submission for our consideration or guidance. If we detect your content has been created using AI we may cancel your membership and no refund will be due. Read more about our policy on use of AI here.

34. Confidentiality

Notwithstanding that any information or teaching or other material, operational processes, know-how, and trade secrets (Confidential Information) is not protected by copyright, You agree and undertake to keep confidential during and after your use of the Service any and all Confidential Information from or provided by our Service or shared by other users of the Service. All Confidential Information provided to you in the performance of the Service (and any Goods therein purchased by You) shall remain confidential, and you shall not disclose any of the Confidential Information provided to you by us or otherwise obtained by you without our express written permission. Without limiting the foregoing, you agree and undertake not to use any of the Confidential Information for any business purpose or undertake any commercial exploitation of the Confidential Information. In addition to the foregoing, You agree to keep confidential all correspondence between The Novelry and yourself and not to disseminate or distribute any correspondence to third parties by any means. The content of all emails sent and/or received by us (including any attachments) is confidential to the intended recipient at the email address to which it has been addressed. Neither the email nor the attachment may be disclosed to or used by anyone other than this addressee, nor may it be copied or distributed in any way without permission from the copyright holder of the attachment. You agree not to make any audio or visual recordings of the materials. We hereby reserve all rights in and with respect to the Confidential Information. No rights or obligations in respect of the Confidential Information other than those expressly stated in this clause are granted to You or to be implied from this agreement. You acknowledge and agree that damages alone would not be an adequate remedy for any breach of the terms of this letter agreement by the Recipient. Accordingly, the Provider shall be entitled to the remedies of injunction, specific performance or other equitable relief for any threatened or actual breach of the terms of this letter agreement. We operate a community of trust. We ask you to use your first and second name across our sites as part of our policy of 'Fair Dealing' to work together in good faith. We protect and preserve your privacy and copyright by asking all members to hereby agree upon purchase to our terms and conditions including our confidentiality policy when they join us. Our course content and community content are bound by copyright laws. You may not make recordings or copy live sessions, group meetings, or any content or material. No content, whether it belongs to The Novelry or to other members, is to be shared outside of The Novelry's online communities and websites in any circumstances.

35. Manuscript Assessments

For the fee, we undertake to provide a one-off independent critique of a fiction or memoir manuscript to 100,000 words. Manuscripts over this word count will be subject to a pro-rate charge by word whether purchased singly or included in a course product or plan. We cannot put you in direct contact with any member of staff, but we will do our best to convey messages and requests as deemed reasonable. If a report is deemed unclear, we will seek clarification from our editor and advise accordingly. We will decide in-house who the most suitable editor for the work is, and aim to make a good match each time. The Novelry's decision is final in the choice of editor. We reserve the right to return your work and payment to you should we fail to find a suitable editor. In these exceptional circumstances, a full refund will be issued. We aim to provide an assessment within 6-8 weeks but cannot guarantee this. You may be asked to join a waitlist and we will keep you informed of timings. Manuscripts must be supplied in Word document format, uploaded via our online form as documents double-spaced, in 12-point font with page numbers inserted, and printed on single sides of A4, unbound and numbered. We strongly advise you to have grammar and spell-checked our document in advance for the best possible use of our time. We will return documents which cannot reasonably be read. Amended manuscripts cannot be accepted once the work has been submitted to our editorial team.

Refunds can be made only within the first 7 days after purchase payment and cannot be made after the service has been completed. In cases where you wish to lodge a complaint, we ask that you send an email no earlier than one week after receiving your report. We will do our utmost to resolve the situation. We ask that any feedback of this nature be submitted to us within no longer than six weeks of receipt of your report in order to help us resolve issues whilst the editor has the text relatively fresh in their mind. We cannot deal with complaints raised more than six weeks after receipt of your report. Your work will be treated in the strictest confidence. The copyright of your work is automatically yours and remains yours at all times. The copyright of the report remains with The Novelry.

Permission should be sought from The Novelry before quoting a report, for example to agents or on personal websites or social media. In the event that we wish to forward your work to agents or publishers on your behalf, we will never do so without seeking your permission first. We will not ask for any commission from you for this service. We expect clients to behave in a professional manner and reserve the right to stop working with a client should their manner be offensive to our staff. We reserve the right to refuse work without further explanation.

36. Links to Other Websites

Our Service may contain links and affiliate links to third-party websites or services that are not owned or controlled by the Company. Any link to any third-party website should not be interpreted as Our approval of that website or any of the content contained within such website. Products described on this website may be sold by companies with which The Novelry has an affiliate relationship or another type of relationship. Similarly, books described on this website may be written by authors who are affiliated with this website. Some of the links on this website may contain an affiliate code, meaning that we receive a commission if you purchase a product as a result of clicking on that link. The Novelry is a participant in the Amazon Services Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

37. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

The Novelry Group
25 Eccleston Place  
London , London   SW1W 9NF  
United Kingdom  

Phone: (+44)770 015 3560
hello@thenovelry.com